FAQ > Repayment Process >

Where can I repay my loan?

There are 3 ways to pay your loan:

Online Banking

  • GCash
    • Step 1 : Log in to your GCash app
    • Step 2 : Choose ‘Pay Bills’ > ‘Loans’ > ‘Cashalo’
    • Step 3 : Enter your payment details: 15-digit loan ID (without letter ‘B’), Mobile Number registered with Cashalo, Total Amount Due
    • Step 4 : Make sure the information you entered is correct then tap ‘Confirm’
    • Step 5: You will receive an SMS confirmation of your payment from Cashalo
  • PayMaya
    • Step 1 : Log in to your PayMaya app
    • Step 2 : Choose ‘Pay Bills’ > ‘Cashalo’
    • Step 3 : Enter your payment details: Loan ID and Account Number, Total Amount Due, Mobile Number registered with Cashalo
    • Step 4 : Make sure the information you entered is correct and you have enough balance in your wallet, then tap ‘Confirm’
    • Step 5: You will receive an SMS confirmation of your payment from PayMaya
  • BDO Online Banking
    • Step 1 : Log in to https://online.bdo.com.ph/sso/login
    • Step 2 : Go to Pay Bills and Reload > Bills Payment > Pay Bills
    • Step 3 : Input Payment Details: Select “Cashalo powered by Paloo Financing Inc.” as the Biller
    • Step 4 : Click Submit. A confirmation message will be displayed together with the summary of the transaction then click Continue
    • Step 5: Payment will be posted within 24hrs
  • Robinsons Online Banking
    • Step 1 : Log in to https://personalonlinebanking.robinsonsbank.com.ph/
    • Step 2 : Go to Quick Bills Payment
    • Step 3 : Input Payment Details: Select “Cashalo powered by Paloo Financing Inc.” as the Biller
    • Step 4 : Click Submit. A confirmation message will be displayed together with the summary of the transaction then click Continue
    • Step 5: Payment will be posted within 24hrs

Over the Counter:

  • 7-Eleven
  • ECpay
  • TrueMoney
  • BDO branches
  • SM Business Centers
  • Bayad Center
  • Robinsons Bank Bills Payment
  • Robinsons Business Center (located in Robinsons department store)
  • Digipay

Remittance & Payment Center (via Dragonpay)

  • Bayad Center
  • Cebuana Lhuillier Bills Payment
  • LBC

For detailed payment instructions:

  1. Login to your account using the Cashalo app
  2. From the home screen, tap on My Loan icon
  3. Press Pay Now
  4. Choose your preferred payment option

 

Note: When you pay via GCash, Bayad Center or at ECPay/7 Eleven, your payment is processed instantly. Other payment methods may take up to 24 hours to process.

About Cashalo

Cashalo is a fintech platform that delivers digital credit to Filipinos – helping them elevate their financial well-being. All loans under the Cashalo Platform are financed by Paloo Financing Inc., with SEC Registration No. CSC201800209 and Certificate of Authority No. 1162

Want to help accelerate financial inclusion in the Philippines? We’re hiring – jobs@cashalo.com

Address: 16F World Plaza, BGC, Taguig City, Philippines 1634